FAQ's

Can you make more than one plate from a single template?

Yes, definitely,  If you child produces such a spectacular artwork that you would like to make many plates from one drawing,  you just need to note how many you would like on the plate tag and order form.  We will scan the drawing to reproduce it and though we try to replicate the colours as true as possible there is sometimes a difference.

What is the best way to get the brightest plate?

Use felt tip pens for drawings and NEVER fluorescent markers - they don't translate well and cause bubbles to form on the plates.

Can I use different sizes of plates to make up minimum quantity of 10?

Sure - you can make up the minimum order of 10 items with a mixture of small and large plates and drink bottles . i.e. - 6 large and 2 small plates and 2 drink bottles = 10,  or any kind of multiple.  

Can we use paint for handprints?

You can, but ink from a stamp pad is much better.  Paint is often too liquid and wrinkles the paper,  this creates shadows in the paper which will show up on the plate.

Can we stick photographs to the templates?

Yes, but please be aware that we will need to re-scan your template to produce the plate.  Its best to use the highest definition photo possible and attach it with double sided tape that won't wrinkle the paper.

What drawing materials work best on your paper templates?

We make our plates from original artworks which gives you the brightest, most colourful plate possible. We therefore, ask you to use water-based, washable markers, something like a Crayola brand gives a great result.

Why does it take between 6 – 12 weeks to turn plates around?

Orders are processed at our head office, with each artwork being scanned and saved (and reprints being done if the incorrect materials have been used). The manufacturing process is a labour intensive process as each plate is a one-off, original plate (production runs aren’t simply done by the switch of a button and 300 plates being created in 1 hour). Instead, there is a technique to the process.

What is Melamine?

Melamine is essentially a tough type of plastic, in our case it is white in colour. It is also BPA (Bisphenol A) free which means it does not leach BPA. It has many different uses such as countertops, fabrics and home wares to name a few. Many plastic objects that we use on a daily basis in the kitchen are made from melamine.

Are they microwave safe?

As with most plastic home ware products, our plates should not go in the microwave as they may blister. They are, however, dishwasher friendly.

Are you affiliated to any other Australian based picture plate companies?

No we are not. Art on a plate is a separate, independent company that operates across New Zealand and Australia.

Are your plates guaranteed?

Yes, we offer a 10 year guarantee that our plates won't fade or bend.  Please don't use your plates in the microwave though as this can cause bending.

Why are there paper folds on my plate?

The paper folds are caused because the flat paper template is moulded into a curved press during manufacture.  The folds are unavoidable but don't compromise the structure of the plate at all.  They are NOT cracks and will not develop into one. We have never experienced a technical issue with a paper fold and remember we will replace your plate for free if it ever becomes and issue.

Why can't we use lumo / flouro or highlighters?

If you do we need to scan your artwork to re print it because the lumo ink creates a chemical reaction with the melamine and causes the plate to bubble during manufacture.  When we scan your artwork, the scanner does not recognise lumo ink and the reprints turn out grey instead of the lovely bright artwork.